SECURITY AND PRIVACY POLICIES
www.jannaugone.com is the official web site of Ugone & Thomas Company
Our mailing address is 1 Cottage Street, Easthampton, MA 01027.
You can reach us by email at customerservice@jannaugone.com or by telephone at 1-413-527-5530.
SECURITY
Ugone & Thomas Company takes every precaution to protect your information. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
jannaugone.com was developed to support secure online purchasing through secure socket layer (SSL) technology using 256-bit encryption, which provides a high level of security. All information that you provide during the shopping process is encrypted for your protection.
We are committed to keeping your personal information (including your name, shipping address(es), email address, payment records, and banking and credit accounts) private and secure. Although capturing this information is necessary for us to process and fulfill an order you place online, for your convenience, you may call us at 1-413-527-5530 (eastern standard time) during business hours to place your order and provide this information to us over the phone.
WHAT INFORMATION WE COLLECT
When you visit our website, our Web server recognizes your navigational information, including non-personally identifiable information (i.e. domain type, browser version, service provider and IP address), but not your email address.
The navigational information we collect tells us about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our website.
We collect information volunteered by visitors such as survey responses and website registration information as well as contact and payment information (i.e. name and address, telephone number, credit card number, billing address) for the purpose of placing an order with us. We require visitors to create a user name and password to expedite the process of ordering online. We collect the email addresses of those who communicate with us via email, and those who submit their email addresses voluntarily, either to subscribe to our email newsletter or to receive information about their order. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.
EMAIL INFORMATION
We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.
If at any time you would like to stop future delivery Ugone & Thomas Company email, please follow the unsubscribe instructions included at the bottom of each email communication we send, send an email to the above address, or call us at the above telephone number. Asking to be removed from the Ugone & Thomas Company email list will not prevent you from receiving email communications relating to any online order you place at jannaugone.com or other operational email communications if you have provided us with your email address.
TO ACCESS YOUR INFORMATION
You may access or correct your information (email address and password and contact information) at any time by clicking on "LOGIN" at jannaugone.com.
To access or correct your information over the phone, or to obtain more detailed account information, please call us at the above telephone number and be prepared to verify your identification.